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The second-hand marketplace Members Express Anger Over Size Changes

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

This online marketplace has updated its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.

Online Platforms Reaction

Countless users and merchants have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.

Vinted explained the updated approach better aligns with similar services.

The platform has recommended to check their listings and update the measurements by hand when needed, which has left users frustrated.

Sizing System Updates

Previously, the sizes had both one number and one letter, like S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

In some cases, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.

Member Experiences

One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Necessary Adjustments

A different user, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".

"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.

Marketplace Information

The platform boasts over 100 million shoppers, with 18 million British users.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This represents another occasion when a surprising modification on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices due to shopper criticism.

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About the author

Matthew Miller

Agritech specialist with a passion for sustainable farming and smart solutions.

Smart Fruit Project

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